Contacting Customer Support

for Project

Contacting Customer Support

Here are the two easiest methods to contact customer support:

  1. Chat: Use chat on our website or platform to get support on's services.

  2. Contact Email: Email us directly at to get assistance. On our website, you can submit your inquiry electronically. To do so, go to the navigation menu > Resources > Contact us:

Setting a primary workspace is important as all your conversation transcriptions will be stored there. If you need to store certain conversations in the workspace that is not your primary, you need to change the settings.

Important: For users on Pro plan, primary workspace is assigned by default. It's the paid workspace on your account.

Keep in mind that you need to change your primary workspace before the meeting that you want to store in another workspace. To assign a primary workspace, follow these steps:

1. As you sign in to the application, the primary workspace will open by default. In the left menu panel, click on your current workspace name. In the drop-down list, select the workspace that you want to make primary:

contacting customer support

Here are some additional tips for contacting support:

  • Include relevant information: If you're encountering difficulties with a specific feature, provide details about the issue, any error messages you see, and steps you've already taken to troubleshoot.

  • Attach screenshots (if applicable): If a visual representation can help explain your issue, consider attaching screenshots to your message.

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See what our users say about us

Robert Schmidt

Saves me 20 minutes after each Zoom meeting!

Since integrating with our Zoom meetings, the post-meeting workload has reduced significantly. The AI-generated summaries capture every essential detail, making follow-ups a breeze!

Robert T., Project Manager

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